Does your business need to cut down on communication costs? Equipping employees with company cell phones is unavoidable for many businesses—especially businesses with multiple field representatives—but bills and mobile plan abuse can get out of control when something as simple as an in-house chat and internal phone system would work just as well. Here are a few communications plan problems and improvement points to help you make a better set of voice and data choices.
Voice over IP Options
Voice over Internet Protocol (VoIP) has made communications a lot more flexible, and it runs in the background of many major communications systems. The system replaces most copper wire communication systems while augmenting the few legacy copper systems in the market.
A VoIP system works by converting information into a data format that can be transferred across the internet, then converting that data back into audio. The major parts of VoIP technology and continued development is reducing the corruption that comes from VoIP data conversion for higher-quality audio while also reducing the data size.
Reducing the data size is important because of how all information is received. When you receive data for a website you click on, the website loads as you receive information about the text, pictures, videos, audio, and other assets. If information is lost, it is just sent again, meaning a slight delay. The nature of voice communications is very different.
When you talk into any voice headset, whether it's VoIP or traditional copper, there is only one chance to get the conversion and transfer right. When you lose pieces of the audio, you're using pieces of sound that are converted into data. It's not losing a few letters or words that drop out of order, but actual sound.
That lost information can't be sent again. Saying what you had to say again is not sending the same data; you're repeating yourself, but it's new data. Even then, if parts of the first statement were lost, the same can happen to the repeat. This leads to poor audio quality such as digitized (sometimes called robotic) voices or choppy audio.
Managing VOIP For Clear Calls
The most important part of having a good VoIP system is making sure that VoIP communications have top priority. With a reserved slice of network/internet capacity (bandwidth), there are fewer chances for the call to be interrupted by slow network performance or congestion.
Reserved bandwidth happens at the router level and goes through all network equipment. You can set any device or task to have higher priority than other items, but it has to be done efficiently to avoid giving VoIP too much reserved data that it may never use. The rest of your network could use that bandwidth, and this isn't a better safe than sorry issue because of how complex your network information can be.
Contact a business phone services professional to discuss device selection and configuration for efficient communications planning.
Share9 November 2017
What do you really need when it comes to your home phone? Although you might assume that you couldn't live without call waiting or caller ID, the fact of the matter is that some features are pointless for certain families. I want to teach you more about how to decide which phone service would be right for you, which is why I made this blog. As you read through my website, try to take the time to thoughtfully analyze which features you would actually use on a day-to-day basis. It might seem silly to scrutinize things so carefully, but a little careful consideration might save you a bunch of money on your monthly phone bill.
